Bitget Executive Reveals AI's Optimization of Crypto Exchange Operations
Cryptocurrency exchange Bitget is using artificial intelligence (AI) in a number of ways to provide better services for users and stay ahead of the curve.
During the Ethereum Community Conference in Paris, Gracy Chen, the managing director of Bitget, revealed that the exchange is utilizing AI tools to streamline processes and enhance functions.
One area where AI has proved particularly beneficial for Bitget is in its translation team, Chen said.
By leveraging AI, the exchange is able to handle translations for its multi-language services more efficiently.
Additionally, the customer service department utilizes AI to provide faster responses to queries, including customized information and trading data.
Bitget is also working on an AI-powered chatbot, inspired by OpenAI's ChatGPT, to assist users in their trading activities.
“Users can talk to the bot to get faster responses for certain queries, including tailored information and trading data," she said.
Furthermore, Bitget has introduced AI-powered features for its grid trading strategies, which enable users to automate transactions using trading algorithms.
This is expected to simplify the complexity of grid trading, as users only need to input their desired strategy and investment amount. The AI-powered bot then generates various trading strategies based on the provided parameters.
Grid trading, a popular strategy in the cryptocurrency market, involves buying and selling within specific price ranges and time intervals.
Chen mentioned that Bitget is considering implementing AI in all departments at Bitget.
“I would say every department is experimenting with some sort of application through AI," she said, adding that the goal is to enhance efficiency and provide a better
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