We are having a nightmare with Furniture Village, and, looking online, it seems there are many others in the same boat.
In July we ordered a table and chairs from the store’s website, paying £1,170. At the time, we were told delivery would be in mid-October.
After placing the order, we decided we wanted to buy additional chairs and bar stools. We called several times but were left on hold for an hour each time and eventually gave up. Now we are trying to get the original order delivered. The company emailed us on 19 October saying it was having problems, and the order would be delivered in mid-November.
By 21 November, there was been no communicationand no delivery. I requested callbacks but have had no response.
Furniture Village has had
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