Google outage: tech giant apologises after software update causes search engine to go down
Google has apologised for a software update issue that caused a major international outage on Tuesday.
A spokesperson for the company said the team had “worked quickly” to address the fault and services were back running as normal.
“We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google search and Maps,” they said.
“We apologise for the inconvenience. We worked to quickly address the issue and our services are now back online.”
The outage was quickly reported by technology platforms.
The realtime online platform Downdetector reported users had registered problems with Google explorer, the world’s dominant search engine from 2.12am BST (9.12pm EST, 11.12AM AEST.
As of 11.38AM, there had been 4,113 confirmed reports of Google outages.
<p lang=«en» dir=«ltr» xml:lang=«en»>User reports indicate Google is having problems since 9:12 PM EDT. https://t.co/MK35emuk7T RT if you're also having problems #GoogledownUsers said sister platforms Gmail, Google maps and Google images were also experiencing problems. Both rely on Google’s search engine to operate.
<p lang=«en» dir=«ltr» xml:lang=«en»>Hi Amanda. The Google Workspace Status dashboard (https://t.co/hWKKeG70F3) doesn't show any outages. Could you tell us more about what seems to be happening with your Gmail address? We'd be happy to help.Network intelligence company ThousandEyes Inc reported Google outages were affecting at least 1,338 servers globally across more than 40 countries including the United States, Australia, South Africa, Kenya, Israel, parts of South America, Europe and Asia including China and Japan.
The first outage reported on ThousandEyes lasted approximately 34 minutes before a second blip hit
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