I am treasurer of a smallish charity, Akamba Aid Fund, which has supported impoverished communities in Kenya for the last 21 years. We’ve built wells, dams, health clinics and schools and fund health insurance for 100 families. We now face closure because HSBC has suddenly terminated our bank account. Problems started in 2020 when we were told there would need to be a safeguarding review. I spent the ensuing months providing the information required. Then I received a pro forma letter stating our account would be closed unless I provided further information.
This happened several times. I was then informed that a technical error had delayed the review and £200 was paid to our account for the inconvenience. Eventually, last December, I
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