Energy companies face deepening scrutiny over their response to Storm Arwen after the government opened an investigation into their handling of the crisis which left almost a million homes without power for up to 12 days.
The government’s review into the “unacceptable” power outages which followed the storm, aims to identify any issues with the resilience of the electricity network companies worst affected, and how they communicated with households in the wake of the outages.
The electricity network companies, which operate as regional monopolies funded by home energy bills, already face a review by the industry regulator, Ofgem, which warned that it was prepared to take action against any company that breached rules in their response to the
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