The U.S. and China have a culture clash around their telephone hotline

cnbc.com:

BEIJING — The politically important U.S.-China relationship is vulnerable to cultural differences — such as why a phone call doesn't get picked up.

After the U.S. shot down an alleged Chinese spy balloon this month, China's defense ministry declined a call with its U.S. counterpart, according to statements from both sides.

It isn't the first time China didn't answer the phone — a hotline set up for emergencies.

Chinese culture is a reason why, said Shen Yamei, deputy director and associate research fellow at state-backed think tank China Institute of International Studies' department for American studies.

She said she wasn't aware of what actually happened between the U.S. and China regarding the declined phone call. But she shared potential factors — «the hidden worry,» in her understanding of Chinese culture.

«We are really afraid that if the so-called conflict control or crisis control measures that the U.S. [has] been keen to set up are really put in place, then it might be encouraging more [reckless] and careless and brazenly bold action from the U.S. side,» Shen said.

«We want China-U.S. relations to be stable,» she said. «If the U.S. is always talking about the worst-case scenario, the hotlines, the crisis control, then we are putting U.S.-China relations on a very low scale.»

The default U.S. view is quite different.

«You have hotlines because if something becomes difficult or tense, or there is at least a potential for a major misunderstanding and therefore a major miscalculation, you need to be able to talk to each other quickly,» said Barbara K. Bodine, a retired ambassador and director of the Institute for the Study of Diplomacy at Georgetown University.

«Even though we probably don't call it a hotline, if