Ocado has promised the “best ever Christmas” is ahead for its food retail joint venture with Marks & Spencer thanks to booming demand for online grocery delivery, despite shoppers buying less on each visit to its website.
Customer order numbers each week were up 9% in the 13 weeks to 28 November compared with 2020 thanks to a 22% rise in active customer numbers, according to a trading update published on Tuesday.
Ocado has been one of the winners during the coronavirus pandemic, as lockdowns prompted a wave of customers to order groceries online for the first time.
The company’s market value peaked at almost £22bn in September 2020, according to Sentieo, as investors scrambled to adjust to the pandemic economy. However, it has since fallen
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