The energy regulator is responsible for a series of mistakes and missed opportunities that allowed the collapse of dozens of energy suppliers and led to spiralling household bills, according to a report by a leading consumer rights charity.
Citizens Advice has blamed the industry regulator, Ofgem, for failing to take action against rule-breaking suppliers for almost 10 years despite mounting concerns over the energy market.
In a damning report, the consumer watchdog warned that there was evidence of financial weakness in the energy market “long before this year’s crisis”, but said Ofgem had failed to heed warnings, meaning households would bear the brunt of its “catalogue of errors”.
The market has lost 26 suppliers amid record high gas
Read more on theguardian.com